Frequently Asked Questions

Do you offer full-service catering?

Absolutely! We're happy to bring our grill to your special event and have members of our team serve our delicious burgers to order. To request a quote, please email hello@eatbigbuns.com and provide us with the event size, date, location and preferred catering menu (Designer Sliders or Custom Burger Bar).


When should I place my order?

Order by 2pm for next-day delivery. We are a busy little restaurant with a small kitchen and can only accommodate 2-3 drop-off catering orders per mealtime, so we recommend placing your order with as much advance notice as possible.


Where do you deliver and what is the delivery charge?

We deliver to downtown Washington DC, Arlington, Alexandria, Falls Church, Tysons Corner and Reston for a flat rate of $18. Below is a complete list of local zip codes that we deliver to.

22202, 22206, 22204, 22211, 22203, 22205, 22207, 22201, 22209, 22213, 22314, 22304, 22302, 22305, 22301, 22311, 22312, 22041, 22044, 22046, 22042, 22043, 22027, 22031, 22180, 22101, 22102, 22180, 22181, 22182, 20191, 20190, 20170, 20003, 20002, 20001, 20009, 20024, 20004, 20005, 20036, 20006, 20008


When do I pay for the order?

We accept your payment online when you place your order using an online ordering system powered by Cater Hero and Stripe.


Do you have a guarantee?

Yes we do! Our Guarantee: If at any point you’re less than thrilled with any of our food or service we will quickly replace it for you or refund your hard-earned cash.


Why choose Big Buns catering?

1. You can taste the difference.

We take pride in sourcing the best ingredients for our recipes. From our Arlington famous chipotle pesto aioli, aka "crack sauce," to our award-winning Designer Burgers, we make everything in-house and offer you exceptional flavor with every bite!


2. One-of-a-kind hospitality

We love what we do and take great pride in delighting you and your guests with a great food and genuine hospitality.


3. On time, everytime

Our team is always on time and will do whatever it takes to make sure you're set-up and ready for your office lunch, backyard BBQ or special event.


4. Great Service

From the moment you contact us to the final clean up, our team is going to be enthusiastic, professional and courteous.


5. Our Guarentee

If at any point you’re less than thrilled with any of our food or service, we will quickly replace it for you or refund your hard-earned cash.


Contact Us

Email

hello@eatbigbuns.com